★★★★★ Help centre
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Everything about recipes, portions, deliveries and your plan — in one place.
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Frequently asked questions
What is FreshDry?
Whole ingredients, gently cooked then freeze dried. Fresh food nutrition that stores in your cupboard.
Is Superwild complete and balanced?
Yes — every recipe is formulated to meet FEDIAF nutritional guidelines for all life stages.
How do I switch my dog over?
Mix a quarter Superwild with three quarters of their old food for two days, then move to half, then three quarters, then all Superwild by day seven.
Can I change my delivery frequency?
Any time, from your account. You can also pause for as long as you like.
What is the Happy Pup Guarantee?
If your dog does not love their first box, we refund it. That is the whole policy.
How do I contact you?
Email hello@wild.example or message us — we answer every day, 9am to 5pm.